Which note type is intended strictly for internal use by dispatchers?

• A. Notes that print on confirmation documents
• B. Private notes for dispatchers only
• C. Public notes
• D. Draft notes

Answer: (B)

Internal-use notes are kept behind the scenes for the dispatch team only, capturing operational details that help coordinate the move without exposing them to customers. This type of note lets dispatchers store reminders, routing decisions, and special instructions that aren’t appropriate for confirmation documents or public view. That makes it the best fit for information intended strictly for dispatcher use. Notes that print on confirmation documents are meant for customers and would reveal internal details. Public notes are visible to a broader audience, not restricted to the dispatch team. Draft notes are incomplete and not treated as final internal communications.