When should you set rate expiration in AscendTMS?

• A. On quotes created, but not automatically expiring.
• B. Only when manually triggered by a user.
• C. Expire rates only after a renewal is approved.
• D. Set expiration on quotes, auto-expire, prompt for renewal, and alert relevant users before expiry.

Answer: (D)

Setting rate expiration is about keeping quotes fresh and the pricing workflow proactive. When you set expiration on quotes with auto-expiry, the system automatically marks rates as no longer valid after a defined window, prompts for renewal, and alerts the right people before the quote expires. This ensures you aren’t locking in outdated pricing, helps sales move renewals smoothly, and keeps operations informed so they can prepare new quotes or adjustments in time. It also reduces manual work by handling expiration and notification automatically.

If rates aren’t expired automatically, quotes can linger with old prices, leading to mismatches and customer pushback. Relying on manual triggering slows renewal decisions, increasing the risk of losing business or quoting incorrect rates. Expiring only after renewal is approved can create gaps where expired pricing isn’t addressed promptly. The comprehensive approach of automatic expiration, renewal prompts, and pre-expiry alerts covers all angles and keeps the pricing lifecycle efficient.