How do you schedule a stop's date and time using the calendar in AscendTMS?

• A. Use the phone to schedule
• B. Email the driver to schedule
• C. Click the calendar icon, select the date, and type the time in 24-hour format (e.g., 13:00 for 1 PM). Use 'Set a date and time window' for appointment windows (e.g., 13:00-15:00).
• D. Use Google to schedule

Answer: (C)

Scheduling a stop’s date and time is done directly in the calendar interface of the stop. Open the calendar, click the calendar icon, pick the date, and type the time in 24-hour format (for example, 13:00 for 1 PM). If you need a range rather than a single time, use the option to set a date and time window, such as 13:00-15:00. This approach keeps the scheduling inside AscendTMS so the system can track exact times and carrier availability. Using a phone, email, or an external scheduling tool like Google won’t update the stop in the AscendTMS calendar, so it won’t reliably reflect in the dispatch data.