How can you monitor real-time shipment visibility in AscendTMS?

• A. Through dashboards showing live status, tracking events, ETAs, and map views; often integrated with telematics
• B. By calling customer service
• C. By checking weekly reports
• D. By waiting for customer notification

Answer: (A)

Real-time shipment visibility comes from dashboards that continuously pull data from carriers and telematics devices, showing the shipment’s current status, every tracking event, updated ETAs, and a map view of where the asset is now. Telematics integration brings GPS and sensor data into AscendTMS, so you can see precise location, movement, stops, and dwell times as they happen. This setup lets you monitor multiple shipments at a glance, spot exceptions immediately, and communicate proactive updates or adjust plans before issues escalate.

Relying on a phone call to customer service is reactive and depends on someone else providing information, often after delays. Weekly reports provide only a stale snapshot, not real-time insight. Waiting for customer notifications means you might miss earlier warning signs of delays or routing changes. Real-time dashboards with live data and telematics give the fastest, most actionable visibility.