A Customer Profile contains which of the following?

• A. Company info, contacts, credit limits, and associated documents
• B. Driver history and equipment used on previous loads
• C. Pay schedules
• D. Location addresses

Answer: (A)

A Customer Profile is where you store the essential business-facing data that defines the relationship with a customer so you can manage onboarding, billing, and compliance efficiently. The most relevant elements are the company’s details, the key contacts for different functions (like sales and billing), the credit limit that governs how much can be billed before actions are needed, and the associated documents (contracts, certificates, terms). These items together give you a complete picture of who the customer is and how to interact with them. Other items, such as driver history and equipment used on previous loads, belong to carrier or asset profiles. Pay schedules pertain to billing configurations rather than the core customer record, and while location addresses can be part of company data, the listed combination best captures what a customer profile is meant to hold.